Shipping policy

SHIPPING POLICY (APPLIES TO US ORDERS)
BY ORDERING, YOU ACCEPT THESE TERMS.
A. SHIPPING COSTS
- Calculated at checkout.
B. TRANSIT & HANDLING
- Transit: 3–5 business days (Mon–Fri)
- Cut-off: 5 PM EST (NY)
- Handling: 1–2 business days (Mon–Fri)
C. CARRIERS
- UPS, USPS, FedEx
D. ADDRESS CHANGES
- CANNOT change once in transit.
- Contact within 24h of ordering: [email protected]
E. CANCELLATIONS
- Accept before dispatch.
- If dispatched, refer to refund policy.
F. DAMAGED PARCELS
- Reject from courier if possible; contact us.
- If delivered unattended, contact for next steps.
G. MANUFACTURER DIRECT SHIPPING
1. Method: Standard economy ground (carrier varies by mfr).
2. Handling: 1–2 business days (possible delays).
3. Transit: 1–5 business days (depends on mfr location).
4. Tracking: Sent via email after dispatch.
5. Updates: Notified of delays promptly.
H. INTERNATIONAL ORDERS
- US policy applies; int’l orders have extra terms (duties, taxes, fees).
- Buyers responsible for country regulations/import costs.
I. TRACKING
- Email sent with tracking after dispatch.
- Contact us for tracking issues.
J. CONTACT
- [email protected] for shipping questions.
BY ORDERING, YOU ACKNOWLEDGE READING/AGREEING TO THESE TERMS.
We may update policies; check this page for changes.
ABBREVIATION NOTES:
- TERM SHORTHAND:
- "Mfr" for "manufacturer", "EST" for "Eastern Standard Time"
- "Int’l" for "international", "Mon–Fri" for "Monday to Friday"
- PROCESS SIMPLIFICATION:
- "Cannot change address once in transit" instead of detailed explanation
- "Refer to refund policy" replaces lengthy cancellation steps
- LEGAL ESSENTIALS:
- Retained cut-off times, carrier info, mfr direct disclaimers, int’l duties
- FORMATTING FOR SPEED:
- Numbered points for mfr direct steps, bold for critical restrictions
- REDUNDANCY REMOVED:
- Eliminated repetitive contact info, consolidated similar clauses